DELIVERY

Mademoiselle Pimp items are delivered in France and internationally by LA POSTE or via MONDIAL RELAY.

The amount varies depending on the country concerned and the category of items within the order. The shipping costs of the order will be communicated to you at the time of payment. Customs fees for shipments outside France may apply and we are not responsible for them.

Delivery time is calculated from the moment your order is accepted and includes a period of 24 to 72 business hours during which your items are processed and shipped.

Once your order has been shipped, you will receive an email informing you of the progress of your order.

Mademoiselle Pimp accepts hand deliveries only at the showroom. The appointment will be determined between the customer and Mademoiselle Pimp. We undertake to be available within a maximum of 10 days (except in the case of travel and prior warnings). The customer undertakes to respect the same deadlines. In the event of non-compliance with the deadlines, the payment of a delivery will be requested from the customer.

Delivery problem: If there is a problem with the delivery, do not hesitate to write to us at mademoisellepimp@gmail.com, we will try to help you as best we can. Mademoiselle Pimp is not responsible for lost, stolen or damaged packages. No refunds will be given for these reasons.

Please note: we are not responsible for delays and delays by La Poste or Mondial Relay.

For any additional information or in case of problems, please contact us directly via our form or by email at the following address: mademoisellepimp@gmail.com.